Privacy Policy

1. Introduction & Scope

This Privacy Policy describes how Adriana Hermantin, a licensed Florida REALTOR® (License #: SL3657878) affiliated with Keller Williams Realty Consultants (“we,” “us,” or “our”) collects, uses, maintains, and safeguards information obtained from visitors, clients, and users (“you”) of our website (including https://adrianamh.kw.com/) and related real estate services.

We are committed to respecting your privacy, protecting your personally identifiable information, and upholding fair information practices in compliance with applicable federal and Florida state regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA carrier guidelines.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact, consultation, or property inquiry form.
• Request property valuations (“Discover Your Home’s Worth”).
• Schedule showings, open house appointments, or telephone consultations.
• Opt in to receive SMS text updates, alerts, or marketing communications.
• Communicate directly with us via email, phone, or written correspondence.

The types of personal data we collect may include your full name, email address, telephone or mobile number, mailing address, property criteria and preferences, and the content of any messages or questions you submit.

3. How We Use Your Information

We use personal information collected through our website to:

• Respond promptly to your real estate inquiries, questions, and viewing requests.
• Provide personalized home search recommendations, market analyses, and listing updates.
• Coordinate property showings, consultations, and transaction paperwork.
• Send transaction updates, appointment confirmations, and service alerts via SMS or email if you have specifically consented.
• Send occasional real estate newsletters, market reports, and property insights only if you have opted in to receive marketing communications.
• Comply with applicable legal, licensing, and regulatory obligations in the State of Florida.

4. Protection of SMS & Mobile Consent Data

We strictly enforce cellular carrier and industry standards regarding SMS data:

5. Sharing of Information

Except as explicitly stated regarding mobile consent data above, we do not sell or trade your personal data. We may share limited personal information only under the following narrow circumstances:

• Authorized Service Providers: Trusted software vendors (such as CRM, email hosting, and web hosting systems) that assist us in operating our real estate practice, under strict confidentiality obligations.
• Transaction Parties: With your prior authorization, to title companies, escrow agents, lenders, home inspectors, or co-operating brokers solely necessary to execute your requested real estate transaction.
• Legal Requirements: When required by subpoena, court order, or Florida real estate licensing authorities.

6. Data Security & Retention

We implement industry-standard physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to personal records is restricted exclusively to authorized personnel with a legitimate business need to know. We retain information for the duration necessary to fulfill the purposes outlined in this policy or as required under Florida real estate record retention laws.

7. Cookies & Tracking Technologies

Our website may utilize standard cookies, web beacons, and analytical tools to enhance browsing performance, remember user preferences, and analyze website traffic. You can instruct your browser to refuse cookies or indicate when a cookie is sent; however, certain features of the website may not function properly without cookies enabled.

8. Your Rights & Opt-Out Options

You have the right at any time to:

• Access, correct, or request the deletion of your personal contact records.
• Unsubscribe from email communications by clicking the “unsubscribe” link in any marketing email.
• Opt out of SMS text communications by replying STOP to any text message, or text HELP for assistance.